Effective Date: August 21, 2025
Last Updated: August 21, 2025
At UBETBIG, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, with whom we may share it, and the choices you have regarding your personal data.
This Privacy Policy applies to all users of our website and services, including residents of North Carolina and other U.S. jurisdictions where online sports betting content is legally accessed and purchased.
By using our services, you consent to the collection and use of your information as described in this policy.
1. Who We Are
UBETBIG is a subscription-based handicapping service that provides expert sports betting picks in NCAA and professional football and basketball. We are based in the United States and operate in jurisdictions where sports betting and related content are legal. Our services are intended for individuals over the age of 18 (or 21 in certain jurisdictions).
For any questions regarding this policy or your personal data, you can reach us at:
Contact Information:
UBETBIG Support Team
Email: support@ubetbig.com
2. Information We Collect
We collect various types of information in connection with the services we provide, including:
a. Information You Provide Directly
When you use UBETBIG services, we may collect the following personal information:
- Full Name
- Email Address
- Billing Address
- Shipping Address (if applicable)
- Phone Number
- Payment Information (processed securely via third-party processors)
- Account Credentials (usernames, encrypted passwords)
- Support Queries & Emails
You may also choose to provide us with additional information when you contact us for customer support or participate in surveys, promotions, or feedback sessions.
b. Information Collected Automatically
When you use our website or services, we may automatically collect information through cookies, server logs, and similar technologies, including:
- IP Address
- Browser Type & Version
- Device Type
- Operating System
- Pages Visited
- Time Spent on Site
- Referral Source
- Date & Time of Visit
c. Cookies and Tracking Technologies
We use cookies, pixels, and similar tracking technologies to:
- Improve functionality and performance
- Analyze usage and site activity
- Personalize your experience
- Facilitate marketing and retargeting campaigns
You can control cookie settings through your browser and opt-out of non-essential cookies.
3. How We Use Your Information
We use your personal information for the following purposes:
a. To Provide Services
- To deliver sports betting picks and subscription content
- To manage your user account
- To process payments and transactions
- To provide customer support and service updates
b. For Communication
- To send subscription updates
- To respond to your inquiries and support requests
- To provide important notices regarding terms, billing, or privacy changes
c. For Marketing
- To send promotional content (only if you’ve opted in)
- To offer personalized recommendations
- To run contests, surveys, or limited-time offers
You may opt-out of marketing communications at any time using the unsubscribe link provided in each email or by contacting us directly.
d. For Analytics and Performance
- To understand how users interact with our services
- To optimize website functionality and user experience
- To detect, prevent, and address technical issues or abuse
4. Legal Basis for Processing
Under applicable data privacy laws (such as the California Consumer Privacy Act [CCPA] and in some aspects of GDPR), we rely on one or more of the following legal bases to collect and process your personal data:
- Your Consent
- Performance of a Contract
- Compliance with a Legal Obligation
- Legitimate Interests (e.g., service improvement, fraud prevention)
5. Sharing Your Information
UBETBIG does not sell your personal information to third parties. However, we may share your data with trusted partners to help deliver our services effectively.
a. Service Providers
We share necessary data with:
- Payment Processors (e.g., Stripe, PayPal)
- Email Marketing Platforms (e.g., Mailchimp, ConvertKit)
- Web Hosting & Cloud Services
- Analytics Tools (e.g., Google Analytics)
- Fraud Prevention Tools
- CRM & Support Tools
Each service provider is contractually obligated to protect your data and only use it for the specified purpose.
b. Legal Disclosures
We may disclose your personal information:
- To comply with legal obligations, such as subpoenas or court orders
- To enforce our Terms of Use or this Privacy Policy
- To investigate or prevent fraud or security issues
c. Business Transfers
If UBETBIG is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
6. Data Security
We implement a variety of industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
These include:
- SSL encryption for data in transit
- Secure storage of payment credentials via third-party PCI-compliant processors
- Regular security audits
- Access control mechanisms
However, no system is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
7. Your Rights & Choices
Depending on your jurisdiction, you have the following rights regarding your personal information:
a. Access & Portability
You may request a copy of the personal data we hold about you.
b. Correction
You have the right to request correction of inaccurate or incomplete information.
c. Deletion
You can request that we delete your personal data, subject to legal or contractual obligations.
d. Opt-Out of Marketing
You can unsubscribe from our marketing emails at any time using the “unsubscribe” link or by contacting support@ubetbig.com.
e. Cookie Preferences
You can manage your cookie preferences through your browser settings.
8. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including:
- As required by legal obligations (e.g., tax laws)
- As necessary to resolve disputes or enforce agreements
- Until you request deletion of your account and associated data
Inactive accounts may be anonymized or deleted after 24 months of inactivity.
9. Children’s Privacy
UBETBIG services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we discover such data has been collected inadvertently, it will be promptly deleted.
10. Third-Party Links
Our website may contain links to third-party websites or services. This Privacy Policy applies only to UBETBIG. We are not responsible for the content or privacy practices of third-party sites.
11. International Users
UBETBIG operates in the United States. If you are accessing our services from outside the U.S., please be aware that your information may be transferred to, stored in, and processed in the U.S., where privacy laws may differ from your country.
12. Policy Changes
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Last Updated” date will reflect the effective date of changes. In case of significant changes, we may also notify you by email.
13. How to Contact Us
If you have questions, concerns, or requests regarding your privacy or this policy, contact us:
📧 Email: support@ubetbig.com
🕐 Response Time: 7 business days
14. Supplemental Notices (CCPA/CPRA – California Residents)
If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide specific rights regarding your personal data. You are entitled to:
- Know what categories of personal information we collect and why
- Request deletion of your personal data
- Opt out of the sale or sharing of your personal information
- Non-discrimination for exercising your privacy rights
To make a request under CCPA/CPRA, email us at: ccpa@ubetbig.com
15. Do Not Track Signals
We do not respond to “Do Not Track” (DNT) signals from browsers, as there is no consistent industry standard for compliance.
16. Consent
By using our website or purchasing a subscription, you consent to this Privacy Policy. You have the right to withdraw consent at any time, though doing so may limit your access to some services.
17. Governing Law
This policy and any disputes related to it shall be governed by the laws of the State of North Carolina, without regard to conflict of law principles.
